Convenience Stores

Financial Services

Food Service Retail

General Retail Federated Department Stores
CVS Pharmacy
Holiday Inn
Toys 'R' Us
Sherwin Williams

Consumer Goods

Federated Department Stores

Federated Department Stores launched the “reinvent” program for all of its department stores in 2002. A significant component of the program was a new interior way-finding system. This was a significant undertaking involving a wide range of products and complex installation logistics. The first year proved to be a daunting challenge for Federated and it did not go well. Federated reassessed its existing partnerships and determined it needed a single-source provider to manufacture and install the new system in 400 stores. Total Image was up to the challenge and awarded the contract.

In 2003 we converted 80 locations for Federated Stores. We were able to source all of the elements cost effectively and recruit the installation talent necessary to convert all of these locations before the holiday season. At the end of this first year of rollout, Total Image provided a value analysis of the program thus far. We made several recommendations that would save both time and money as the rollout continues in 2004 and beyond.

To date, Total Image has installed literally thousands of way-finding signs and kiosks on-time and on-budget for Federated Department Stores. Our complete turnkey approach has been credited for helping us build a strong and lasting relationship with this leading U.S. retailer.